About Us | iHerb

iHerb: Making Wellness Better

Since 1996, iHerb has been offering Earth’s best-curated selection of health and wellness products at the best possible value.

iHerb at a glance

180+ countries

19 languages, 80+ currencies, 35+ payment options, 100+ shipping methods

50,000+ authentic products

Sold and shipped by iHerb — not by third-party sellers.

46+ Million genuine reviews

Impartial authentic reviews by customers who ordered the product.

12.5+ Million active customers

They keep coming back for our deals, products, and Rewards.

3,000+ team members

We’re truly a global company with team members around the world.

7 climate-controlled fulfillment centers

Climate-controlled and GMP or ISO-compliant for safety and freshness.

Top 10 reasons to shop at iHerb!

1.

World's best value for over 50,000 brand name products, shipped to you directly
In business since 1996, iHerb ships out of multiple fulfillment centers in the United States and Asia, and offers the same reputable national brands found at many other retailers. When comparison shopping, make sure to include shipping costs, and all the extra benefits you get from buying directly from us such as low pricing, fast shipping and guaranteed authentic products. We're confident that you're getting the best overall value. Rest assured that all products are stored and shipped exclusively by us.
2.

No membership or yearly subscription fees
Shop with confidence at iHerb, knowing that we always offer the best overall value in the world without any hidden membership or subscription fees.
3.

Authentic reviews from purchasing customers
We only allow reviews from customers who have ordered the specific product from iHerb. This assures honest and accurate reviews to help you make smarter buying choices.
4.

Assurance of freshness and quality
With an inventory turnover rate averaging 8.1 times per year, iHerb is able to offer you the FRESHEST products possible! You can even see the expiration or best-by dates on most products, like holding the actual product in a traditional store. Check out our iTested page for the next level of quality and transparency.
5.

Air-conditioned and super clean warehouses
iHerb’s fulfillment centers are entirely climate-controlled, which protects the products from such conditions as humidity, heat, and cold. At iHerb, every product we sell is stored and shipped exclusively by us.
6.

Commitment to privacy & secure online shopping
iHerb puts your privacy first. Since our founding in 1996, we have never sold or leased any customer information to third parties. We are compliant with global data privacy laws, including the EU's GDPR, as well as various US state privacy laws. We use 256 bit fully secure connections throughout the entire website. iHerb DOES NOT store any credit card information in its databases. We use advanced tokenization to process payments through global payment processors and credit card companies.
7.

Fast, affordable shipping and Easy Return
Thanks to our growing number of warehouses and shipping partners around the world, we ship your orders fast and at competitive rates, offering free shipping to 50+ countries around the world. Our hassle-free return process allows you to submit your request within 30 days of purchase, or 90 days for iHerb Brands.
8.

24/7 customer service
We are reachable 24 hours per day, 7 days per week, by chat and contact to answer questions and resolve issues with your order.
9.

Eco-friendly initiatives
When you shop with us, you're part of a global solution for a healthier, more sustainable planet!
10.
Save even more, or get your order free!
- • Review the products you purchase and get $1 Rewards credit for each review
- • Tell others about iHerb and get rewarded